Returns & Exchanges

We want you to experience the life-changing comfort of KURU with total confidence, which is why we offer a 45-day return and exchange window for all footwear. If your shoes aren't the perfect fit for your pain relief journey, we make the process simple and hassle-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Your Preference

  Choose whether you would like to exchange for a different size or color, or receive a full refund to your original payment method.

• 3.
  Print and Pack

  Generate your prepaid shipping label, place your unworn shoes in their original packaging, and securely attach the label to the outside of the box.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and use your tracking number to monitor your return until it reaches our warehouse for processing.